• Introducing the USAID Southern Africa Trade and Investment Hub
    Introducing the USAID Southern Africa Trade and Investment Hub

    The USAID Southern Africa Trade and Investment Hub works with partners in eight SADC countries to facilitate trade, modernize customs, and improve
    food security.

  • Developing Regional Value Chains
    Developing Regional Value Chains

    The Trade Hub supports the Source Africa and Origin Africa textile and apparel trade shows to improve manufacturers' quality exports within the region and to the US and Europe.

  • Introducing New Standards
    Introducing New Standards

    In close partnership with national standards agencies and ANSI, USAID is preparing countries with the implementation of the WTO Technical Barriers to
    Trade requirements.

  • Promoting Food Safety and Hygiene Standards
    Promoting Food Safety and Hygiene Standards

    The Trade Hub and thousands of smallholder farmers are introducing new safety and hygiene standards to improve the
    quality of groundnuts.

  • Reducing Border Crossing Times
    Reducing Border Crossing Times

    By modernizing border crossing procedures, the Trade Hub and its partners have been able to reduce border crossing times substantially at the Mwanza, Songwe, Kasumbalesa and Nakonde border posts.

  • Source Africa

    Click on the banner image for more information on this event.

Change Management Training Prepares Countries for National Single WindowUSAID’s Southern Africa Trade Hub hosted Change Management training for senior managers from government and parastatal organizations from April 28-30, 2015, in Swakopmund, Namibia. The training provided future members of the Single Window Technical Committee with a common understanding of effective change management strategy and how it will help to ensure smooth implementation of the National Single Window (NSW) program in Namibia.

An NSW will allow parties involved in trade and transport to submit all trade-related documents via a single electronic entry point to reduce the time and cost of trade.The three-day seminar provided participants with a thorough overview of the NSW concept, a detailed study of Change Management principles, and how those principles should be applied to enact the significant institutional and procedural changes required for NSW implementation. Comparisons were drawn against existing successful Single Window implementations, highlighting similarities in context and organizational structure

Similar training sessions were held in Malawi from May 19-21 and in Botswana from May 26-28. The Botswana participants identified the segment on mitigating fear of change when modernizing government border clearance services as being of particular interest. It will now be the responsibility of government and the private sector to ensure that the technical assistance is fully utilized through appointment of “change agents” to the Steering and Technical Committees that will oversee the development of National Single Window. 

Photo: Change Management Training Prepares Countries for National Single Window

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