Coordinated Border Management
Efficient border management requires effective coordination between customs services and all government and private sector agencies who have customsrelated responsibilities.However, border operations in Southern Africa are too often characterized by:
- Multiplicity of regulatory institutions at the borders carrying out independent inspections of cargo;
- Absence of a formalized consultative and working arrangement among border agencies on the one hand and between border agencies and private sector operators on the other;
- Limited understanding of trade regulations, requirements and procedures including the specific roles and mandates of each border agency by private sector practitioners;
- Limited capacity by border agencies in terms of systems skills to carry out their functions effectively with decision-making being handled at headquarters in the capitals;
- Lack of institutionalized performance systems, benchmarks and performance targets to gauge efficiency of operations;
- Lack of customs systems connectivity and electronic data interchange between agencies.
Coordinated Border Management (CBM) entails greater coordination between border management agencies to achieve improved regulatory efficiency and effectiveness in order to reduce the time required to move goods across borders.
CBM entails border operations assessments to establish baselines and design a tool for measuring impact, establishing joint border committees, and ultimately attaining complete operational coordination between different management agencies at the border.
USAID’s Southern Africa Trade Hub is implementing CBM activities at the Songwe, Mwanza, Dedza and Mchinji borders in Malawi and Zambia.
Program Objectives:
- Establishment and empowerment of sustainable Joint Border Committees at four border posts in Southern Africa.
- 20% reduction in transit time through borders and along transit corridors.
- Easier crossing of agricultural inputs and products, leading to improved food security.


The World Customs Organization (WCO), under the theme "Borders Divide, Customs Connects," has dedicated 2012 to the promotion of ICT-driven customs management systems, which include communications, connectivity and enhanced cooperation. Adopting the latest technology will lead to improved transparency, greater efficiency and enhanced security for customs administrations throughout the region.
The first Southern African regional conference, “21st Century Trade Facilitation Tools: Increasing International Competitiveness,” took place from September 10-11, 2012 in Johannesburg. The conference was attended by delegates from a variety of Southern African countries and focused on modern tools to ease the flow of goods between countries, increase trade, generate economic growth and create jobs. The conference was hosted by the United States Agency of International Development (USAID) and the World Customs Organization (WCO), and organized by the USAID Southern African Trade Hub.
The purpose of this conference, "21st Century Trade Facilitation Tools: Increasing International Competitiveness", was to share proven trade facilitation tools (national single window, customs connectivity, coordinated border management and one stop border posts) and programs that are being used with positive results by countries around the globe to increase their competitiveness and their Doing Business/Trading Across Border Indices with the view of encouraging more countries in Southern Africa to understand and benefit from these tools.
As part of its Coordinated Border Management (CBM) program, SATH undertook a BOA at Ressano Garcia along the Mozambique/South Africa border. The objective of the assessment was to establish processes used by the different agencies to clear goods, identify challenges and recommend mechanisms to addresses obstacles. The assessment also entailed establishing the time it took for trucks to cross the border by physically recording arrival and departure times at points where the clearance of goods was undertaken.
To remove delays caused by lengthy and uncoordinated physical examinations of goods, border agencies at Nakonde, in northern Zambia, commenced joint physical examination of goods on May 1, 2012. This is expected to significantly reduce the amount of time it takes for the clearance of goods going out of the country.
At the Songwe border post on the Malawian side between Malawi and Tanzania, a single window document has been introduced as a mechanism to measure the time taken to pass through all border formalities and to assist in joint border inspections. This is just one of the reforms already implemented by the Joint Border Committee (JBC) since its establishment in September.